Francesco Petrosino

Pharmacist @Farmacie Comunali Firenze

Florence, IT

I have worked in 22+ different environments, from small to large pharmacies, developing strong adaptability and a cross-functional vision of operational processes.• managed warehouses with - references, improving expiration, returns, and destruction control, resulting in an estimated 20% reduction in waste. • coordinated orders and relationships with multiple suppliers, preventing stockouts and reducing critical shortages by approximately 25%.• supported and trained over 30 employees, ensuring procedural alignment and consistent operating standards even in high-staff turnover environments.• served as deputy manager, managing shifts, liaising with local health authorities, medical practices, and the company, ensuring operational continuity and full regulatory compliance.• managed returns and operational complaints, analyzing recurring root causes and improving process traceability, leading to an estimated 15% reduction in repetitive issues.• contributed to sales performance through structured counselling, cross-selling, and up-selling, supporting estimated revenue increases in key categories ranging from 10% to 15%.• collaborated on patient information campaigns, contributing to an estimated 20% increase in engagement and participation.

Liceo Scientifico Sperimentale "Lombardi Satriani"​

Diploma di maturità

Università degli Studi di Firenze

Laurea Magistrale a ciclo unico