Francesco Gambino

after Sales Manager - Technical Service Director - Seac Academy Instructor Trainer - Aspp IT Manager @Seac

San Colombano Certenoli, IT

After Sales Service ManagerTechnical support via internal e-mail/agents/distributors/dealersTechnical courses Technical support through production of:Technical manualsTechnical bulletinsUser instructionsSpare parts catalogSeac Academy InstructorAcademy platform managementWriting Technical course (Italian and English)AI SupportImplementation of AI in the company, through collaboration with the supplier to identify areas suitable for the purpose, study the best solution, and support usersRegulators Dept ManagerResponsible for annual surveillancePeriodic inspection of regulators batchesAnnual surveillance of all models of regulators and gaugesQuality control of incoming componentsWorkplace Safety Manager - ASPPCollaboration with RSPP for production of documentsOrganization of periodic medical examinationsOrganization of staff training and renewalsCreation and constant updating of personnel databaseProduction of annual safety communicationsEuropean projects managerPreparation and sending to the technical coordinator of information for presentations, Preparation of all the various Deliverables and documents necessary for the progress of the projectsParticipation in callsPreparation of interviews and videos in support of the projectsParticipation in in-person meetings called by the project organizersAmazon SupportProduction of images, videos, and technical text content, to promote products on AmazonVideo TutorialsProduction of tutorial videos for the company’s social media channelsGeneric Email ManagementHandling emails from customers requesting information about products, spare parts, and return proceduresCost Analysis VerificationMonthly review of 41 cost centers and monitoring of expenses versus budgetShipping Cost VerificationInvoice checks for shipping companiesInvoice checks for FedExMiscellaneousSupport for R & DSupport for MarketingSupport for Quality

Istituto Tecnico Aldo Gastaldi

Perito Chimico