Frances Christine Geoffroy
Mobile Customer Service Rep @Spectrum
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WORK HISTORY
Mobile Customer Service Rep @Spectrum
Kansas City, MO, US
EDUCATION
DeVry
Telecommunications Engineering
DeVry
Electrical and Electronics Engineering
American College of Technology
Network Administration and Information Security, Network Administration and Information Security
ABOUT FRANCES CHRISTINE GEOFFROY
Frances C. Geoffroy 81••••••13 or f••••••••@gmail.com • Over 23 years of experience in Telecommunications with AT & T/SWBT and Centurylink • Bringing on military experience as an Aviation Electronics Technician from the NAVY • Quickly learns new technology; equally successful in both team and self-direction; and proficient in a range of computer systems, languages, tools, and testing methodologies. • Experience with Alcatel-Lucent 5e and 1a ESS, Nortel DMS-10s, 100s, Siemens DC0, Ericsson, Lucent, and Samsung wireless networks and Cell phone towers United States Navy HC-3, NAS North Island, San Diego, CA Attended a 28-week \"A\" School for Aviation Electronics at NAS Millington Education American College of Technology, St. Joseph, M0. in 2013, completed one year towards Associate Degree Network Administration and Information Security DeVry - Kansas City, MO. Studied Electronics, 19••••94. Also took several semesters in Telecommunications in 2001. Technology Summary 5ESS Switch and 1A ESS Switch courses from Bellcore, Lucent Technologies. Alcatel-Lucent 5e ESS and 1A ESS, Nortel DMS-10s, 100s, 250s, Siemens DC0. Ericsson, and Samsung MG9k, Access 7 5ESS, 1A ESS, Nortel DMS, ALCATEL, and CISCO switch, IBM switch platform, SONET equipment, DWDM, SS7, Trunking, PSAP, Operation 100s, NMA Web, Remedy, WFA, LMOS, TIRKS, MetaSolv(M6), Lotus Notes SMSI, Callnotes, Voicemail, VAD, PSUPH, Power schoolMS Office 2010, EXCEL, ACCESS, Visual Basic
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