Francesca Ronchi
Life Sciences Service and Training Program Manager @BD
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WORK HISTORY
Life Sciences Service and Training Program Manager @BD
Milan, IT
Build and maintain dashboards that can be used for tracking service, documentation, and trainingeffectiveness programs- Serve as project manager on high impact effectiveness programs for exploring and improving,developing, and deploying Life Science level service, documentation, and training following thestrategy outlined by leadership- Gather inputs from cross-functional stakeholders to ensure effective and timely decision-makingand implementation- Partner with Global and Regional Training Management and System Support Specialists in orderto establish governance on instructional materials and their design- Assists in the development and deployment of instructional strategies, course materials, and inthe implementation and integration of instructional technologies and best practices- Aids training associates with technology tools, global procedures, training and service bestpractices and materials- Researches and makes recommendations for managing and designing Life Science levelservice, documentation, and training- Ensure all service communication literature is compliant to BD Brand standards and BD Qualityand Regulatory requirements in partnership with Marketing Communications and Regulatorydepartments- Represents BD’s Core Values
EDUCATION
Università degli Studi di Milano
Master's degree, Master degree in Theories and Methods of Communication at the Faculty of Arts and Philosophy
Università di Pavia
Bachelor's degree, Bachelor degree in Intercultural and Multimedia Communications
Abea
Social Media Marketing Expert
SKILLS
ABOUT FRANCESCA RONCHI
I am passionate about digital learning and I\'m always looking for effective and scalable trainign solutions to fulfill any type of training need.I have been working for 2+ years in a global technical service team of a multinational company, leading training standardization projects and improving cross-team collaboration for process improvement.I also have 5+ years of experience as a consultant helping companies to develop learning solutions and ecosystems.I foster internal and external client relationships, support the sales team, work hand in hand with SMEs, trainers, and the IT to meet training goals and to ensure projects remain within scope, schedule, and defined budgets.
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