Francesca Ronchi

Life Sciences Service and Training Program Manager @BD

Milan, IT
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Oct 2024 — Present

Life Sciences Service and Training Program Manager @BD

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Milan, IT

Build and maintain dashboards that can be used for tracking service, documentation, and trainingeffectiveness programs- Serve as project manager on high impact effectiveness programs for exploring and improving,developing, and deploying Life Science level service, documentation, and training following thestrategy outlined by leadership- Gather inputs from cross-functional stakeholders to ensure effective and timely decision-makingand implementation- Partner with Global and Regional Training Management and System Support Specialists in orderto establish governance on instructional materials and their design- Assists in the development and deployment of instructional strategies, course materials, and inthe implementation and integration of instructional technologies and best practices- Aids training associates with technology tools, global procedures, training and service bestpractices and materials- Researches and makes recommendations for managing and designing Life Science levelservice, documentation, and training- Ensure all service communication literature is compliant to BD Brand standards and BD Qualityand Regulatory requirements in partnership with Marketing Communications and Regulatorydepartments- Represents BD’s Core Values

EDUCATION

2009 — 2012

Università degli Studi di Milano

Master's degree, Master degree in Theories and Methods of Communication at the Faculty of Arts and Philosophy

2006 — 2009

Università di Pavia

Bachelor's degree, Bachelor degree in Intercultural and Multimedia Communications

2015 — 2015

Abea

Social Media Marketing Expert

SKILLS

Marketing OnlineNewslettersCustomer ServiceWeb AnalyticsMedia MonitoringNonprofitsData AnalysisInterpersonal CommunicationSocial MediaMac OsWeb Content CreationDreamweaverCmsLearning Management SystemsGoogle AnalyticsWeb MarketingPhotoshopWindowsE-LearningOnline MarketingContent CurationTeam ManagementBloggingPremiereSEOPublic RelationsDigital StrategyCrmBenchmarkingDigital MarketingCuriosityContent ManagementInterpersonal SkillsCopywritingWordpressBlogSEO CopywritingDigital PRFundraising

ABOUT FRANCESCA RONCHI

I am passionate about digital learning and I\'m always looking for effective and scalable trainign solutions to fulfill any type of training need.I have been working for 2+ years in a global technical service team of a multinational company, leading training standardization projects and improving cross-team collaboration for process improvement.I also have 5+ years of experience as a consultant helping companies to develop learning solutions and ecosystems.I foster internal and external client relationships, support the sales team, work hand in hand with SMEs, trainers, and the IT to meet training goals and to ensure projects remain within scope, schedule, and defined budgets.

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Francesca Ronchi — Life Sciences Service and Training Program Manager at BD in Milan, IT | Unifers