Francesca T.
Head of Channel Development @CNP Santander Insurance
Signup · Get unlimited contacts
WORK HISTORY
Head of Channel Development @CNP Santander Insurance
Responsible for digital & telemarketing sale channels, CX program, CNPSI digital asset development & maintenance.
EDUCATION
Università degli Studi di Milano
Laurea
TU Dublin Computer Science
Coaching
MIP Politecnico di Milano
Customer Management Leaders
The International Focusing Institute _ https://focusing.org/
Certified Focusing Professional and Fousing Trainer
ABOUT FRANCESCA T.
PROGETTI SEGUITI e ABILITÀ SVILUPPATE- ricerca e implementazione di tecnologie strategiche per i canali di vendita remoti e per le reti face to face- sviluppo di asset digitali- sviluppo programmi di Customer Experience, Customer Engagement and Loyalty- start up e gestione di call center insource/outsourced in e off-sfore- organizzazione del call center in ottica customer centricity- gestione customer care assicurativi e finanziari- gestione centrali operative di assistenza H24
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.