Francesca Romana Anzidei
IT Service Manager @Poste Italiane
Rome, IT
EMAILS
MOBILE NUMBERS
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WORK HISTORY
Jan 2019 — Present
IT Service Manager @Poste Italiane
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EDUCATION
N/A
Sapienza Università di Roma
Economia e Commercio
N/A
Economia e Commercio - Università La Sapienza di Roma
Economia e Commercio
SKILLS
Project ManagementGestione Servizi ITProject DeliveryUnixBusiness AnalysisEnterprise ArchitectureGestione ITItilMicrosoft ExchangeAmministrazione Di DatabaseManagementStrategia ITSicurezzaProgram ManagementIntegrazioneOracleCloud ComputingSqlLinuxIT Service ManagementIntegrationServer Microsoft SqlAnalisi AziendaleBusiness IntelligenceGestione Progetti Software
ABOUT FRANCESCA ROMANA ANZIDEI
IT Service Manager Key responsabilities:• Application Service Management• Service Desk Management ( Event, Incident and Problem management)• Service Level management ( SLA)• Availability Management ( KPI)• Release and Deployment Management • Knowledge Management
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