Francesca Pira
Branch Manager @Customs Support Group
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WORK HISTORY
Branch Manager @Customs Support Group
Milan, IT
Responsible for the results at the operational management level (branch performance) within the guidelines and policies shared at the Customes Support Italy level. Fundamental task being a point of guidance/reference for all the \"team leaders\" of the branch, within a system of internal delegations that empower and develop these figures. Contribute to the integration and development of \"best practices\" by collaborating with other branch managers of Customs support Italy. Engaged in commercial activities, to develop new business opportunities. Represent the company in dealings with external entities and stakeholders, acting based on the powers conferred through formal delegation, within the directives and policies of Customs support.
EDUCATION
Istituto Luigi Einaudi
Diploma in Accounting and Programming
Università degli Studi di Genova
Bachelor's Degree in Business and Economics
SKILLS
ABOUT FRANCESCA PIRA
I am an accomplished and performance-driven professional with significant experience in crafting and implementing outstanding business and sales development plans. Expert in achieving customer acquisition and revenue growth goals, I have the ability to analyze regional market dynamics to maximize existing successes and create new sales growth opportunities. As a strategic business planner, I implement innovative plans and strategies to reach new sectors and customer segments. I have excellent communication and presentation skills with a track record in building, scaling and training highly effective teams. MAIN SKILLS AND AREAS OF EXPERTISE: • STRATEGIC PLANNING & ANALYSIS • COMPETITIVE INTELLIGENCE • SALES LEADERSHIP & DIRECTION • KPI / PERFORMANCE MANAGEMENT • BRAND AWARENESS & DISTRIBUTION • INTEGRATED MARKETING COMMUNICATIONS • PROFIT & REVENUE OPTIMIZATION • OPERATIONAL EXCELLENCE • CUSTOMER SATISFACTION & RETENTION • PARTNERSHIP MANAGEMENT • EXCEEDING ORGANIZATIONAL GOALS • STAFF TRAINING & LEADERSHIP COMPUTER SKILLS: MICROSOFT WINDOWS MICROSOFT OFFICE (Word, Excel, Powerpoint) MICROSOFT PROJECT MICROSOFT ACCESS SALESFORCE.com OUTLOOK COBOL PASCAL LOTUS 1, 2, 3
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