Francesca Pastore
Customer Success Manager @Guesty
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WORK HISTORY
Customer Success Manager @Guesty
GB
EDUCATION
Università degli Studi di Ferrara
Bachelor's degree, Scienze Della Comunicazione
Anglia Ruskin University
Master of Arts - MA, Marketing & Innovation
ABOUT FRANCESCA PASTORE
Experienced Account Manager with a strong background in tech-hospitality and the payments ecosystem. A tech-savvy individual with excellent relationship-building skills. Results-oriented and hard-working with a record of regularly meeting and exceeding key performance indicators (i.e.market share, new product adoption, churn prevention, and partners\' satisfaction). Ten years\'s experience within the travel-tech space at Booking.com and Expedia Group. Embarked on fintech almost a year ago by joining Dojo, a scale-up payment software company. Deep understanding of software platforms and CRM tools. Accustomed to working in a fast-paced environment. Confident communicator with a great ability to engage with stakeholders at all levels. Languages:Italian(native). English(bilingual). Spanish(intermediate). Softwares and Platforms: MS Office, Tableau, Salesforce, Hubspot Microsoft Dynamics, Slack, Trello, Google Suite, Zendesk & Jira.
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