Francesca Orlandi
Crm Customer Specialist @Enervit S.P.A
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WORK HISTORY
Crm Customer Specialist @Enervit S.P.A
Milan, IT
Customer Success & CRM Specialist in B2B, focused on delivering exceptional customer experiences and driving business growth. With expertise in CRM strategy, customer journey optimization, and post-sale support, I ensure customer satisfaction and long-term retention. Passionate about leveraging data-driven insights and automation to enhance client relationships, streamline processes, and achieve organizational goals in the B2B
EDUCATION
Istituto d’istruzione superiore ITC “Piero Sraffa”di Milano
Diploma in Perito aziendale corrispondente in lingue estere
Università degli Studi di Milano
Facoltà di Scienze politiche
24ORE Business School
24Ore Business School Alumni
Università degli Studi di Milano
Laurea in Comunicazione e società
SKILLS
ABOUT FRANCESCA ORLANDI
Passionate about Customer Experience & CRM Strategy | Event Specialist in Food & …
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