Francesca Garcia

About Francesca Garcia

As a versatile business professional with 18 years of experience, with a proven track record of providing exceptional support to consultants throughout their engagements. I’m passionate about delivering results and building lasting relationships with clients and consultants. Throughout the years I’ve expanded my growth in project management, client relationship management, and problem-solving just to name a few of my many skills. I’m part of a fantastic team of professionals who partner with clients to develop effective engagement strategies to provide excellent resources. My dedication and expertise have helped drive success to achieve business objectives for clients. Enriching Lives by Connecting Talent | Relationships Matter Please visit to learn more.

Experience

1. Onsite Performance Manager

   INSPYR Solutions

   Oct 2021 — Present · Houston, TX, US

   Oversees the development and implementation of an agency-wide performance appraisal program • Planned, directed, and managed specific human resources functions such as recruiting quality assurance, staffing, and employee relations • Assisted with day-to-day operations of the HR functions and duties • Created a strategic staffing and recruiting program to recruit, maintain, and contract personnel • Provides ongoing oversight and support to ensure that performance measures are being used to effectively manage operations, identify and manage risks, and effect organizational change • Meet with hiring managers and agree on delivery expectations, timelines • Real-time management of key performance indicators within a center of 100+ full-time employees • Manage sourcing, terminations, business conduct, and HR policies • Conducted candidate generation; including initial phone screenings, interviews, video screening, scheduling, and references • Point of contact for problem resolution in managing escalations and the correct resources to provide the right business impact • Generate reporting as needed to analyze work volume patterns and emerging trends, partnering with peers to discuss reporting results and develop strategies to implement work process improvements and/or combat rising issues • Conduct presentations, team meetings, and one-on-one meetings to provide status of operational performance of their team and overall business • Set up interviews for hiring managers and showcase candidates to clients • Conduct meetings with hiring manager to review top candidates and narrow decision selection on candidate • Inform job applicants of their acceptance or rejection of employment • Assist with any Onboarding efforts with internal teams • Advise and influence all levels of management around complex employee relation decisions to ensure the excellent organization experience for consultants