Francesca Cartwright

Experience

1. Contingent Workforce Program Manager

   NRG Energy

   Jan 2015 — Present

   Manage $25 MM Contingent Workforce Program with 550+ active headcount in five major regions nationwide. Acts as key contact for overall retail program management. Lead integration efforts for new lines of business for the retail contingent workforce program. Drive program evolution to enhance NRG’s strategic needs and expand program nationally. Conduct in sales presentations via proposals for new/expanded business. Identify opportunities for further growth of existing accounts. Lead change management efforts related to the VMS/MSP internally and externally. Conduct comprehensive market analysis in multiple markets utilizing, data mining, competitive intelligence, publicly traded information, 10K forms and direct feedback. Conduct quarterly business reviews with key NRG stakeholders providing insightful/relevant highlights and updates. Conduct quarterly business reviews with key vendors to ensure quality metrics are met and ensure supplier adherence to quality standards and compliance requirements. Act as the day-to-day escalation contact for the retail contingent workforce program. Design and implement team-results oriented culture, reinforcing collective results ensuring financial goals/objectives are met/exceeded while ensuring full compliance on all program policies and procedures. Spearhead and obtain resolution regarding technical troubleshooting issues with third party vendor (Beeline) on behalf of NRG. Send communications regarding process and/or technical enhancements to the VMS tool and program to include the latest industry trends, best practices. Create internal accounting codes with AP department, ensure effective loading of new accounting codes into the VMS system. Subject matter expert regarding changing labor laws/legal requirements as they relate to contingent labor; utilize research/data collected to analyze and forecast future spend trends for NRG. Financial reporting, forecasting and program analysis based on quantitative data. Price new jobs.