Francesca Ascenzi
Cx Manager @Arkage
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WORK HISTORY
Cx Manager @Arkage
Rome, IT
Lead Generation & Outreach: Identify and develop commercial opportunities by targeting the right leads and reaching out with tailored service proposals- Customer Journey Leadership: Lead CX initiatives across the B2B sales and marketing journey, ensuring an engaging client experience- Cross-Team Collaboration: Work closely with sales, marketing, and creative teams to align CX efforts with overall business goals- Strategic Support: Support the CX Director in driving customer-centric growth and optimizing key touchpoints.
EDUCATION
Universitat de Barcelona
Erasmus Project , Business Administration
Liceo Scientifico John Fitzgerald Kennedy
Diploma Di Liceo Scientifico
University of Rome Tor Vergata
Bachelor's degree, Business Administration and Economics
Maastricht University School of Business and Economics
Master of Science - MS, International Business and Strategic Marketing
ABOUT FRANCESCA ASCENZI
CX manager, with a Master\'s degree in International Business and Strategic Marketing. I…
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