Frances Ralston-Good

WORK HISTORY

EDUCATION

ABOUT FRANCES RALSTON-GOOD

Vision with purpose.I’m focused on how we fulfil our potential, both as teams and as a business. I’m skilled at delivering a vision and motivating a team to rally around it, ensuring they have the belief and tools needed to deliver. Collaboration is critical for me. This is evident in my client relationships, new business successes, and work with colleagues. I deeply consider the human and organizational impact of decisions and manage these proactively, seeking to consistently ‘tell truth to power’ with clarity, honesty and optimism to build trust and drive change. I am acutely aware that intently listening to both the stated and unspoken needs of clients and colleagues is the key to forging connections. Impact is my critical measure of success. For me, it’s not just about design; it’s about making a difference in the way people feel and act day-to-day. I find joy in delivering excellent work in teams that unlock potential and drive a progressive culture using technology with optimism. Credentials : Diverse Experience Across Multiple Environments* Member GM SLT leadership • Executive media leader for the WPP Coca-Cola creating the largest successful multi-disciplinary pitch in WPP history 118+ countries • Global COO of EM, responsible for client service standard and client experience. Delivering the \"Breakthrough\" brand for our people and clients increasing satisfaction scores across the board. • Served as EM Client President & Chief Transformation Officer on the Global Board, delivering the merger of Mediacom and Essence in collaboration with exec • As launch CEO of Hearts & Science at Omnicom UK, launched and merged two agencies into a cohesive business and culture within 12 months. Minimising staff churn, diversifying service to LLM analytics, increasing margin and retraining 100% staff in data and coding skills. • MD level experience of working in multiple marketing disciplines in UK/Aus/Asia for Media & Brand strat agencies; delivering atypical consulting products across region in categories ranging from Telco to CPG. Brand/category experience : CPG- P&G, Mondelez; Travel -Airbnb; Ents -Audible, Warner; PlayStation, BBC; Luxury- Richemont; Retail- Sainsbury\'s, 7Eleven, Harvey Nichols; Auto- BMW, VW