Frances Otaño Gracia
- Role
- Director of Training at Inktel Contact Center Solutions
- Location
- Hialeah, FL, US
- LinkedIn followers
- 500 followers
OperationsView LinkedIn profile
About Frances Otaño Gracia
I am a people-driven and strategy-focused leader with over 18 years of experience in…
Experience
Director of Training
Inktel Contact Center Solutions
Aug 2022 — Present
Corporate Director of Training, overseeing a team of highly skilled and dedicated Training leaders, servicing over 30 distinctive brands, across five different sites.
Education
University of Puerto Rico-Carolina
B.A, Hotel and Restaurant Management
2001 — 2005
Florida International University Online
Master's Degree, Hospitality Administration/Management
2014 — 2015
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