Fran Rafat
Debt Consultant @Enrich Financial
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WORK HISTORY
Debt Consultant @Enrich Financial
Los Angeles County, CA, US
Educate clients on federal and state student loan forgiveness programs, assess eligibility, and guide them through applications for PSLF, IDR, and related plans.Provide clear explanations of complex loan terms while offering ongoing support to ensure compliance with program requirements.Maintain accurate records, collaborate with servicers and agencies to resolve issues, and safeguard client data privacy.Stay current on policy changes and contribute to team goals in service quality, client satisfaction, and case resolution.
ABOUT FRAN RAFAT
As a UX designer with a background in graphic design, I am passionate about creating…
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