Florencia Pocetti
Technical Onboarding Manager @Symplast
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WORK HISTORY
Technical Onboarding Manager @Symplast
Optimizing and overseeing the end-to-end Technical Onboarding process, with a strong focus on improving migration of PHI data from legacy EHRs and ensuring a seamless transition to Symplast. Bridging operations, data, product and customer success teams to reduce friction, eliminate silos, and improve time-to-value for practices joining Symplast.
EDUCATION
Universidad Nacional de Quilmes
Bachelor's Degree, Biotechnology
Henry
Full Stack Developer, Information Technology
ABOUT FLORENCIA POCETTI
As a Project Manager with a strong focus on HealthTech and Biotechnology, I\'ve developed my carrer managing Software Projects that connect technology with healthcare. I\'ve led teams on initiatives like Discoveries to build an integrated EHR and RCM platform, migrating PHI data across EHRs, and and AI-driven psychiatric care tools. My main focus has always been on supporting individual growth within my teams, building trust, and providing spaces where people feel safe to develop professionally. This approach leads to stronger, more motivated teams and better-quality software, which ultimately drives client satisfaction.As per my experience in Delivery and Operations, I\'ve specialized in scaling processes, optimizing execution, and leading high-performing teams in fast-paced, growth-driven software companies. By improving the implementation of tools like ClickUp and ensuring efficient project governance, I have helped to streamline internal workflows, reduce manual work and manage project risks. My overall experience spans HealthTech, Biotechnology, and Enterprise Software, where I have successfully driven digital transformation, improved project governance, and enhanced operational efficiency.Some achievements worth mentioning: Successful delivery of complex projects: Balancing delivery with team well-being and client needs. Process Optimization & Automation: Designed scalable workflows, intake forms, and automation, reducing manual work by 80% and enhancing team productivity by leading the proper adoption of tools like Jira and ClickUp. Scalability & Growth Management: Developed governance frameworks, improved capacity planning, and implemented data-driven decision-making dashboards. Risk & Stakeholder Management: Led high-level C-Level reporting, program risk mitigation, and strategic alignment initiatives for enterprise clients.Looking ahead, my goal is to grow into strategic roles. I’m interested in transitioning to product-based companies in health tech, genetics, or research. Whether it\'s leading programs in innovative health tech or managing product development in biotech.If you are looking to expand your Operations, let\'s connect and discuss how we can leverage my experience in delivery, team leadership, and operational efficiency to drive business scalability!
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