Fouad Yassine

About Fouad Yassine

Accomplished Senior IT Technician with over a decade of experience in IT services…

Experience

1. Senior IT Tech

   Icu Computer Solutions

   Jul 2020 — Present · Las Vegas, NV, US

   Spearheaded the administration of Microsoft 365 services, including Exchange Online, Teams, and SharePoint, optimizing collaboration and security across the organization.• Executed email migrations to Exchange Online, reducing downtime and ensuring seamless integration with Azure Active Directory.• Developed and implemented security protocols, including Data Loss Prevention (DLP) and Advanced Threat Protection (ATP), to safeguard sensitive information.• Automated routine IT tasks using PowerShell, enhancing operational efficiency and reducing manual workload.• Provided expert-level technical support and troubleshooting for various IT systems, including desktops, servers, and network peripherals.• Successfully performed data recovery operations for a diverse range of clients.• Providing general to advanced desktop support for the domain and non-domain attached systems, desktop/ laptop systems remotely and onsite for our clients• Ensuring that all computers are secured effectively for all companies using applications since we are a Cyber Security Company• Maintain and manage user Active Directory Servers and Exchange Servers.• Cloning and migrating computers using some applications and Backups.• Install, troubleshoot, and support software and hardware of all kinds as well as other network-associated peripherals necessary to support business clients.

Skills

• Leadership
• Customer Service
• Microsoft Office
• Sales
• Crm
• Business Strategy
• Management
• Negotiation
• Marketing Strategy
• Retail
• Training
• Sales Management