Fortune Agbone
Security & Systems Monitoring Specialist Gardaworld @GardaWorld
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WORK HISTORY
Security & Systems Monitoring Specialist Gardaworld @GardaWorld
Calgary, AB, CA
Acted as the go-to support contact for enterprise clients, resolving 92% of IT support tickets on the first attempt and reducing repeated issues by 30%- Ensured seamless onboarding of internal staff to security systems and monitoring platforms, maintaining 99% system uptime and adherence to onboarding SOPs- Implemented end-user protocols and provided walkthroughs that contributed to a 15% drop in reported vulnerabilities within the first 90 days of deployment
EDUCATION
Southern Alberta Institute of Technology (SAIT)
International Diploma, Software Development Major
Innovation Institute Of Technology Akure (IITA)
National Diploma, Information Systems Security/Information Assurance
TS Academy
AI and Automation
ABOUT FORTUNE AGBONE
Millions of people interact with digital tools every day. Yet, most breaches happen…
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