Forrest McNealley

Experience

1. Technical Account Manager

   Synology

   Aug 2022 — Present · Bellevue, WA, US

   Cultivate and maintain strong relationships with key direct market resellers of Synology, acting as the primary point of contact and ensuring customer satisfaction- Provide trainings of Account Mangers and solutions architect about Synology products and here to position us best in the market- Provide on demand demos of our software, everything from back up software, surveillance, virtualization and file serving related applications- Collaborate with Enterprise, Mid-size, and Micro businesses to develop comprehensive solutions utilizing Synology\'s hardware and software suite, addressing their specific needs and requirements- Manage North American and Canadian business relations, updating price books, handling RMA\'s, providing ETA\'s to team members for open projects and handling a constant growing list of follow ups as new opportunities are opened- Represent Synology as a subject matter expert at industry events and customer-facing presentations, effectively communicating the value proposition and benefits of Synology\'s offerings.

Education

• Grays Harbor College

  Direct Transfer Agreement, General Education AA

  2013 — 2015

• Central Washington University

  Bachelor of Business Administration (B.B.A.), Human Resources Management and Services

  2015 — 2017