Forrest Hillie
Solutions Architect | Public Safety/GovTech SaaS | Pre-Sales & Discovery | Enabling Innovation and Safety through Technology
- Role
- Solutions Architect at Versaterm
- Location
- Salt Lake City, UT, US
- LinkedIn followers
- 500 followers
About Forrest Hillie
Solutions Architect with 10+ years of experience supporting mission-critical, highly…
Experience
Solutions Architect
Jul 2023 — Present
As a Solutions Architect supporting Versaterm’s suite of public safety technologies, I bridge the gap between technical capabilities and customer outcomes. Conduct technical discovery sessions with law enforcement and government agencies to assess infrastructure, security, and integration readiness. Translate business needs into scalable, compliant, and efficient solutions across CAD, RMS, and third-party systems. Support pre-sales engagements, lead product demonstrations, and contribute to RFP and vendor security assessments. Collaborate with cross-functional teams to streamline deployments and drive adoption. Represent the company at public safety conferences, agency site visits, webinars and industry events. Develop training materials, courses and sales enablement content to ensure internal teams and partners are equipped for success. Focused on standardizing processes across product lines to improve consistency and accelerate go-to-market strategy.
Skills
- Strategy
- Positive Work Environment
- Customer Service
- User Friendly
- Animal Behavior
- Hostile Environments
- Lead Generation
- Microsoft Office
- Remote User Support
- Program Management
- Communication
- Training
- Animal Welfare
- Positive Behavior Support
- Remote Troubleshooting
- Troubleshooting
- Product Management
- Customer Support
- Management
- Business Development
- Remote
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