Akash Kumar
Finance Graduate Skilled in Finance, Analysis, Reporting, with Fintech customer service, Salesforce, CRM. Passionate about AI & Fintech, experienced in Investment, Trading, Blockchain and credit analysis.
- Role
- Senior Associate at Genpact
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Akash Kumar
Hello! Finance and Compliance Operations professional with hands-on experience across…
Experience
Senior Associate
Feb 2024 — Present · Gurugram, IN
Conduct AML/KYC processes to ensure compliance with regulatory standards.Monitor transactions for suspicious or fraudulent activities.Manage and optimize chatbot responses for seamless customer support.Process refunds and resolve disputes for customer accounts.Investigate fraudulent activities to secure customer crypto assets.Collaborate with internal teams to enhance operational workflows.Maintain detailed records of investigations and compliance actions.Deliver exceptional support in a fast-paced, high-volume environment.
Education
Amity University
Master of Business Administration - MBA, Accounting and Finance
Deen Dayal Upadhyaya College
Certificate , French Certificate
Delhi University
Bachelor's of Commerce, Finance and Financial Management Services
Jetking Noida Learning Center
Certificate, Computer and Information Systems Security/Information Assurance
University of Leeds
Finance and Management , Finance and Financial Management Services
2019 — 2020
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