Michael Fonseca
Director of Solutions Engineering @Arango
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WORK HISTORY
Director of Solutions Engineering @Arango
Enabling customers to build GenAI solutions with GraphRAG and knowledge graphs.
EDUCATION
New Jersey Institute of Technology
Masters, Emergency Management & Business Continuity
University of Scranton
Bachelor of Science (BS), Enterprise Management Technology & Finance
SKILLS
ABOUT MICHAEL FONSECA
Driving Enterprise AI Transformation Through Contextual AI Data InfrastructureAt Arango, I lead global technical pre-sales and solution strategy — helping enterprises design, implement, and scale AI systems on a Contextual AI Data Infrastructure powered by a unified System of Context. Our platform unifies multi-model and multimodal data and captures the essential elements of business understanding: relationships, domain-specific semantics, lineage, provenance, and operational signals — with enterprise-grade governance, security, and compliance built in.This modern foundation makes AI accurate, explainable, scalable, and secure — delivering trusted answers, smarter decisions, and stronger economics across RAG, GraphRAG, HybridRAG, agentic AI, and beyond.Before joining Arango, I spent five years at HashiCorp enabling global enterprises to modernize infrastructure provisioning, IAM, secrets management, and workload orchestration. I exceeded performance targets for five consecutive years, earned multiple Sales Club awards, and was recognized as Solutions Engineer of the Year (2023). As a Financial Services Technology Strategist, I partnered with C-suite leaders and led a team of architects through major enterprise transformation at a top-3 U.S. financial institution. I also co-chaired the Staff Solutions Engineering Council and contributed to product development through published technical work.Earlier in my career, I spent three years at Apptio, exceeding quota by 155% and securing multiple six- and seven-figure deals across financial services and healthcare. Prior to that, I led global QEHS and GRC product development at EXP; built governance, risk, and compliance systems at ThinkGRC; modernized business continuity and disaster recovery at HBO; and managed business continuity and risk programs for Novartis Pharmaceuticals. I began my career implementing operational systems, MRP optimizations, asset management platforms, and pandemic planning databases for Novartis.Focus Areas: Solutions Engineering • Contextual AI • AI Data Infrastructure • IAM • Secrets Management • Infrastructure Provisioning • GRC • Risk & Resilience • Enterprise Architecture • BC/DR • Cloud & DevOpsIndustries: Financial Services • Healthcare • Pharmaceuticals • Media • Energy • Enterprise SoftwareAcross my career, I’ve helped enterprises connect data, context, and strategy — turning complex, high-stakes environments into secure, scalable systems that deliver trusted transformation and meaningful business outcomes.
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