Felicia Nebenzahl
Supervisor, Operations @Northwell Health
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WORK HISTORY
Supervisor, Operations @Northwell Health
Spine Institute Musculoskeletal Oncology ProgramSports Medicine ProgramLimb Care Program
EDUCATION
Hofstra University
Master of Business Administration - MBA, Strategic Healthcare Management
Nassau Community College
Associate of Arts and Sciences (A.A.S.), Administrative Business Technology/Health Information Technology
Nassau Community College
Certificate, Medical Insurance Coding Specialist/Coder
CUNY School of Professional Studies
Bachelor of Science - BS, Health Services Administration
ABOUT FELICIA NEBENZAHL
As Supervisor of Operations for the Patient Access team, I oversee both the strategic and day-to-day operations of subspecialty navigation programs including Spine Institute, Musculoskeletal Oncology, Sports Medicine, and Limb Care. I lead cross-functional patient navigation teams focused on improving access to care, streamlining workflows, and ensuring seamless coordination between clinical and administrative functions.I’m passionate about improving healthcare operations through thoughtful collaboration, and a patient-first mindset. I use data and performance metrics to identify operational gaps, implement process improvements, and drive measurable results in access, efficiency, and patient satisfaction.I hold an MBA from Hofstra University with a concentration in Strategic Healthcare Management, which has equipped me with the leadership, analytical, and strategic tools to navigate the evolving healthcare landscape and contribute to long-term organizational success.I’m always open to connecting with healthcare professionals, leaders, and innovators who share a dedication to improving patient access and advancing operational efficiency in healthcare.
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