Frank Natividad
Global Technology Leader | IT Operations & Reliability Excellence | AI Enabled Operations | Developing High-Performance Teams
- Role
- VP, Technology at NFP, an Aon company
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Frank Natividad
I’m a global technology leader with 20+ years of experience improving IT operations, strengthening reliability, and leading high-performing teams. I build operational frameworks that simplify complexity, reduce risk, and improve speed across distributed environments.My focus is unifying IT service management, reliability engineering, automation, and AI-enabled operations into systems that scale. I lead with clarity and discipline, shaped by my military background, and I develop teams that take ownership and deliver results.I thrive where strategy and execution intersect—driving measurable improvements in stability, velocity, and alignment between technology and the business.
Experience
VP, Technology
Mar 2025 — Present · Austin, TX, US
Leads global technology teams delivering enterprise service management, operational monitoring, asset governance, and digital workflow modernization across the business.Drives transformation initiatives that enhance reliability, streamline service delivery, and improve engineering velocity through automation, integration, and AI-enabled operations.Provides executive oversight for Change, Incident, Problem, and Release practices, ensuring governance, stability, and alignment across IT and business functions.Owns the enterprise platforms that enable key operational capabilities—including service management, workflow automation, orchestration, and identity/governance tooling.Develops leadership capability across the organization through coaching, servant leadership, and disciplined accountability frameworks.
Education
Southern New Hampshire University
Bachelor’s Degree, General Studies in Information Technology Management
2013 — 2015
Skills
- Cross-Cultural Communication
- Release Management
- Information Assurance
- Dod
- Change Management
- Computer Security
- Network Architecture
- Operations Analysis
- Physical Security
- Integration
- Policies & Procedures
- Routers
- Comsec
- Inventory Control
- Military Experience
- Comptia Security+
- Microsoft Office
- Intelligence
- U.s. Department of Defense
- Technical Training
- Sharepoint
- Training
- Maintenance Management
- Switches
- Performance Monitoring
- Troubleshooting
- Military
- Security
- Management
- Program Development
- Satellite Communications
- Program Management
- Project Management
- Network Administration
- Army
- Conflict Resolution
- Noc
- Active Directory
- Security+
- Employee Training & Coaching
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