Félix Michoud
Customer Service Coordinator @Bel
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WORK HISTORY
Customer Service Coordinator @Bel
Suresnes, FR
EDUCATION
Coventry University
Bachelor's degree, Management and Development
MADE iN Sainte-Marie Lyon
BTS, International Trade
Czech University of Life Sciences Prague
Master degree - Exchange program, Logistics, Business/Managerial Economics
Grenoble Ecole de Management
Master's degree, Programme Grande Ecole
ABOUT FÉLIX MICHOUD
Currently looking for Opportunities in Customer Service and Supply Chain! A recent graduate of Grenoble Ecole de Management with a wealth of experience in customer service and international logistics project management, I\'m looking for a position where I can put my expertise to work to improve customer experience and operational efficiency. What I bring: Comprehensive knowledge of the order-to-cash cycle, with rigorous order tracking, proactive dispute resolution and smooth collaboration between internal teams and partners. My aim is to guarantee efficient operations and contribute to impeccable customer service. Skills: order management, continuous improvement, delivery tracking, dispute resolution, cross-functional communication, and proficiency in ERP systems (SAP). My goal: To find an opportunity in supply chain or customer service, preferably in an international context. If you\'re looking for someone committed, organized and adaptable, I\'d love to talk to you!
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