Floyd D. A. Miley

Senior Sales Representative at ServiceSource

Role
Lifecycle Program Manager Cisco at Concentrix
Location
Antioch, TN, US
LinkedIn followers
500 followers

About Floyd D. A. Miley

Dynamic and motivated professional with a proven record of generating and building…

Experience

  1. Lifecycle Program Manager Cisco

    Concentrix

    Aug 2020 — Present

    Successfully manage and onboard 400+ accounts while achieving over 120% of quotaProvide training and assistance to IT professionals on how to use and manage their Smart Net Total Care portalHost external kickoffs with clients, account team, and other stake holders introducing the portal and addressing specific questionsPerformed health checks at agreed upon recurring intervals to gauge product satisfaction and valueCollaborated with internal/external stakeholders to discuss deliverables, challenges, and key milestones to onboarding.

Education

  • Strayer University

    MBA

    2009 — 2010

  • University of Tennessee-Knoxville

    B.A.

    1987 — 1992

  • American Baptist College

    Bachelor's degree

    2014 — 2015

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Floyd D. A. Miley — Lifecycle Program Manager Cisco at Concentrix in Antioch, TN, US | Unifers