Floyd Thompson

About Floyd Thompson

Highly talented Customer Service, talent sourcing, and People Management Professional…

Experience

1. Msp Resource Professional - Remote

   Experis

   May 2022 — Present · US

   Responsible for the day-to-day operations and delivery of the contingent labor workforce in The United States and Canada.•Managed Supplier relations and performance.• Conduct Quarterly Business Reviews • Ensure compliance across suppliers with all contractor pre-employment screening requirements. • Analyze data and strategically present recommendations and Best Practices.•Ongoing collaboration with Program Sponsor to develop key performance metrics to drive towards a mature MSP model. •Identified workforce process optimization and client cost saving with MSP Program.Program Verticals: Chemicals, Life/Industrial Gases, Heavy Equipment Rental/Equipment Services, Skills: Supplier Management · Managed Services · Vendor Management · VMS · Program Implementation

Education

• University of South Carolina Upstate

  Diploma Health Sciences, Nursing Science and Psycology

  1988 — 1990

• Greenville Technical College

  Diploma, Health Services/Allied Health/Health Sciences, General

Skills

• Time Management
• Customer Relationship Management (Crm)
• Technical Support
• Customer Retention
• Customer Service
• Employee Relations
• Recruiting
• Cold Calling
• Interviews
• Retail
• Temporary Placement
• Outlook
• Marketing
• Hiring
• Training
• Customer Satisfaction
• Leadership
• Talent Acquisition
• Human Resources
• Inventory Management
• Coaching
• Performance Management
• Crm
• Employee Training
• Management
• Team Building
• Call Centers
• Microsoft Word
• Team Leadership
• Onboarding
• Microsoft Excel
• Merchandising
• Call Center
• Networking
• Account Management
• Microsoft Office
• Sales