Florian Helmchen
Ux Writing and Technical Communication Team Lead @Data4Life
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WORK HISTORY
Ux Writing and Technical Communication Team Lead @Data4Life
Berlin, DE
Setting up and managing the UX writing and technical communication team at Data4Life, a digital health nonprofit founded by the Hasso Plattner Foundation.• Craft, test, and improve user interface text for digital health apps and research web portals• Example projects: CovApp by Charité – Universitätsmedizin Berlin with over 1 million visits for COVID-19 management, RKI Panel and Metadata Exchange Platform (MEx) for the Robert Koch Institute (RKI), Smart4Health EU project for citizen health data in 6 countries• Create and maintain technical communications style guide and voice chart• Build terminology database and taxonomy for concepts from the IT and healthcare domain• Drive awareness for user experience, accessibility, and communication quality by regularly presenting writing style and usability topics in company-wide meetings
EDUCATION
Universität der Künste Berlin
Diplom-Ingenieur, Betriebliche Planung und Koordination
SKILLS
ABOUT FLORIAN HELMCHEN
Wordsmithing in the IT realm, 26 years and counting. I speak B2B and B2C. I’m helping people succeed with software and reach their goals. By using words everyone can understand. My partners in crime are UX designers, researchers, product managers, engineers, customer support, and marketing.Working at Microsoft Learning and O\'Reilly Media, I was part of the most efficient and profitable editorial team in the software publishing industry in Germany at the time. Since then, I’ve been part of and helped build successful content teams that were respected across international matrix organizations, including highly regulated industries. I\'ve worked as technical writer, terminologist, and localization manager, delivering high-quality output on time and within budget. Currently, I lead a small team in a digital health company.
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