Florian Thiel
AI-Enabled Operations | Payments Transformation | Global Program Leader | Regulatory Delivery | Enterprise Integrations | Driving Scalable Innovation Across Global Payments
- Role
- Director Ai Enablement at Expedia Group
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Florian Thiel
I’m a strategic global payments leader with over 15 years of experience driving enterprise transformation, regulatory compliance, and AI-enabled operational excellence across the financial services and payments ecosystem.Throughout my career, I’ve delivered large-scale, multi-year initiatives that modernize financial systems, enhance partner trust, and balance innovation with compliance — from leading Expedia’s global PSD2/SCA rollout to integrating major corporate acquisitions like Orbitz and Wotif.com.I’m passionate about building high-performing global teams, implementing disciplined governance frameworks, and applying data intelligence and automation to accelerate results. My leadership approach centers on clarity, collaboration, and measurable impact — ensuring strategy translates into scalable execution.Core strengths:Payments modernization • AI & automation strategy • Program governance • Global team leadership • Regulatory delivery (PSD2/SCA) • Operational excellence • Partner operations • Change management • Data-driven decision-making
Experience
Director Ai Enablement
Mar 2026 — Present · Seattle, WA, US
Director, AI Enablement at Expedia Group Payments. Focused on translating AI and automation into measurable operational impact. Leading the development of scalable AI enablement capabilities, delivering agentic automation that improves productivity in Payments Operations, and building a culture of AI adoption through cross-functional champions and practical use cases. Also responsible for establishing the operating structure that drives payments transformation, ensuring automation and AI initiatives are prioritized, executed, and tracked with clear ownership and business outcomes.
Education
University of Kassel
Master of Business Administration, Business Administration and Management, General
1995 — 2000
Skills
- German
- Commercial Aviation
- Leadership
- Contact Centers
- Strategic Financial Planning
- Management
- Business Strategy
- Contract Negotiation
- Project Management
- Pricing
- Team Management
- Finance
- Financial Planning
- Strategy
- Airports
- Financial Reporting
- Management Consulting
- Financial Analysis
- Aviation
- Airlines
- Change Management
- Business Intelligence
- Analysis
- Financial Modeling
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.