Florence Beal

Product Manager @AND Digital

Manchester, GB
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2022 — Present

Product Manager @AND Digital

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Manchester, GB

Key Clients: Centrica British Gas, Lloyds Banking Group, Lookers Motor Group Limited, Key Achievements: Re-platforming Centrica CRM system to Salesforce, Improving the online mortgage application experience for banking customers, Launching a self-serve Aftersales portal for Lookers, Implementing an online art gallery for The Booth Centre, Manchester Responsibilities:Driving the end-to-end product lifecycle from discovery and ideation to delivery | Responsible for stakeholder engagement | Acting as Service Delivery Lead for a multi-disciplinary self-managed team | Leading on implementation of Agile practices

EDUCATION

2015 — 2019

The Manchester Metropolitan University

Bachelor of Arts - BA, International Fashion Promotion

SKILLS

HospitalityTeamworkResortsComplaint ManagementHospitality IndustryRestaurantsReceptionist DutiesTourismSocial MediaTime ManagementFront OfficeSocial Media MarketingFood & BeverageCustomer ServiceHotelsTelemarketingMarketingCustomer SatisfactionBartending

ABOUT FLORENCE BEAL

I am a Senior Product Manager specialising in digital transformation and AI-driven delivery, with a proven track record of leading major brands across e-commerce, finance, automotive, energy, and charity sectors. My passion lies in driving measurable business impact—delivering cost savings, elevating customer experience, and launching successful digital products.With expertise in product strategy, Agile methodologies, and leveraging AI to boost team performance, I thrive in both startup and multinational environments. I am recognised for my ability to deliver commercially impactful products by harnessing user insights and rapid customer feedback.My journey includes leading the re-platforming of online mortgage applications for Lloyds Banking Group, optimising digital journeys for Lookers Motor Group and Centrica, and driving transformation at Missguided. I hold a BA Honours in Fashion Promotion and certifications in Advanced Product Management, Professional Scrum Master (PSM I), and Product Analytics.I am committed to continuous learning and professional growth, with a focus on collaboration, inclusion, and supporting diverse teams. Let’s connect if you’re interested in digital innovation, product leadership, or transforming customer experiences.

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Florence Beal — Product Manager at AND Digital in Manchester, GB | Unifers