Florence Webb
Head of Frameworks @QS Quacquarelli Symonds
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WORK HISTORY
Head of Frameworks @QS Quacquarelli Symonds
Accountability for the delivery and impact of the full suite of QS Rankings, including the world’s most viewed university rankings, the QS World University Rankings.• Direct and indirect management of multiple teams and stakeholders who come together to produce and deliver the rankings.• A nexus point internally for the rankings product suite, an expert in the rankings products and other institutional performance frameworks that QSers can look to for support.• Seek out and engage new partners in the sector to help build lasting engagement, opportunity and impact through these partnerships.• Collaborate with comms teams to enhance the impact we make externally with our rankings suite. • Work closely with data teams to ensure quality, transparency and integrity in the delivery of the rankings and other institutional performance frameworks.• Lead the governance of the rankings and other institutional performance frameworks, ensuring all material decisions are made with the support of both out independent advisory board and our executive leadership.• Present our rankings and other institutional performance frameworks on the public stage, including QS conferences and summits, QS webinars, and external forums.
EDUCATION
Institute of Linguists
Diploma in Public Service Interpreting (DPSI-Merit), Spanish-English Legal Interpreting (English Law Option)
South Thames College
CELTA, Teaching English as a Second or Foreign Language/ESL Language Instructor
Durham University
Bachelor of Arts, Modern Languages (French, Spanish, Russian)
Birkbeck, U. of London
Master of Arts - Distinction, Applied Linguistics
ABOUT FLORENCE WEBB
As Head of Frameworks at QS, I am responsible for the delivery, governance, and global impact of the QS Rankings - including the QS World University Rankings, the most widely viewed university rankings worldwide. I lead cross-functional teams and stakeholders to ensure quality, transparency, and integrity in our methodologies, while also developing new strategies to increase the visibility and influence of our rankings across the higher education sector. My background spans both academic and strategic roles, giving me a unique perspective on how institutions can navigate complexity, meet quality standards, and deliver excellence.
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