Florence Barthélémy
Directeur Crm & Frontaux Clients @Solocal
Paris, FR
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Sep 2018 — Present
Directeur Crm & Frontaux Clients @Solocal
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EDUCATION
2013 — 2013
Académie militaire de Saint-Cyr Coëtquidan
Saint Cyr Formation Continue (Executive Education), Leadership
2014 — 2014
ESSEC Asia Pacific, Singapore
Doing business in Asia
2014 — 2014
CUHK Business School
Doing Business in China
2013 — 2015
Mannheim Business School
Master of Business Administration (M.B.A.), Executive MBA
2013 — 2015
ESSEC Business School
Master of Business Administration (M.B.A.), Executive MBA
2014 — 2014
NYU Stern School of Business
Advanced Finance
1983 — 1987
Université de Poitiers
Master 2 Génie Physiologique, Informatique appliquée à la biologie & à la médecine
2014 — 2014
Fudan University
Chinese economy
SKILLS
Customer DrivenProject ManagementCross-Functional Team LeadershipProgramme GovernanceChange ManagementCustomer ExperienceTeam ManagementMulti-Channel RetailTransition ManagementIT StrategyStrategyPmoProgram ManagementCustomer SatisfactionBusiness Strategy
ABOUT FLORENCE BARTHÉLÉMY
Managing Customer Experience to enhance Customer Excellence, as a booster for customers\'…
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