Florence Lenfant
Head of Sales & Events @Hôtel Villa M Paris
Signup · Get unlimited contacts
WORK HISTORY
Head of Sales & Events @Hôtel Villa M Paris
Ville de Paris, FR
Management: Recruitment, onboarding, and training of the sales and events teamBusiness Development: Creation and tracking of KPIs – Oversight of a strategic event project for the 2024 Olympic Games – Complete revamp of offers (pricing structure, F&B and banquet optimization) – Development of sales tools – Management of multichannel distribution.Financial Management & Performance: 45% revenue growth in 2024 – Preparation of top-line budgets – Implementation of weekly sales reports to track performance and propose strategic adjustments.Client Experience & Operations: Launch of a satisfaction survey and establishment of commercial and banqueting service standards – Supervision of on-site teams to ensure seamless event execution
EDUCATION
Paris School of Business
Master of International Business, Bachelor of Business Administration, International Business/Trade/Commerce
Háskóli Íslands
Semester of Master abroad, International Business/Trade/Commerce
Monash University Malaysia
Third year of Bachelor abroad, International Business/Trade/Commerce
ABOUT FLORENCE LENFANT
Je suis animée par l’envie de faire vivre à nos clients une expérience unique dans des lieux vivantsExpérience en structuration d’activités MICE, optimisation des offres et coordination d’environnements complexes (multi-services, ouverture, événements stratégiques).Capacité à allier vision stratégique, exécution opérationnelle et management d’équipes pour générer une croissance durable.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.