Florance Francis

Experience

1. Talent Acquisition Manager

   Positivity

   Nov 2024 — Present · Nagpur, IN

   Key Responsibilities1. HR Strategy & LeadershipLead and oversee all HR functions across outlets and corporate office.Develop HR policies, processes, and culture aligned with business growth.Partner with leadership to support expansion and operational excellence.2. Talent Acquisition & Manpower PlanningDrive end-to-end recruitment – bulk hiring for crew and managers, as well as leadership hiring.Build recruitment channels through job portals, institutes, and internal referrals.Forecast manpower needs and create robust talent pipelines.3. Training & DevelopmentImplement structured induction programs for outlet staff.Organize customer service, food safety, hygiene, and compliance training.Develop leadership development and career progression frameworks.4. Employee Relations & EngagementHandle grievances and disciplinary matters fairly and promptly.Launch employee engagement activities to boost morale and reduce attrition.Build a service-driven, performance-oriented culture.5. Performance ManagementDefine KPIs/KRAs for all roles.Drive appraisal cycles, promotions, and reward programs.Align performance outcomes with incentives and recognition schemes.6. Payroll, HR Operations & ComplianceOversee payroll, attendance, leave management, and HRMS systems.Ensure statutory compliance – PF, ESIC, Shops & Establishment, Minimum Wages, FSSAI norms, etc.Maintain HR records and compliance audits.7. HR Analytics & TechnologyIntroduce HR technology solutions for scale and efficiency.Monitor dashboards for attrition, hiring, training, and productivity metrics.A talent acquisition specialist is responsible for sourcing, attracting, interviewing, hiring and onboarding employees, all while factoring in the long-term goals of an organization. They also must ensure that current employees are satisfied in their positions, and promote the company’s brand through recruitment initiatives and events. Essentially, their role is to help grow the talent in a company

Education

• St. Joseph's Convent Sr. Sec. School

  Bachelor of Arts - BA

Skills

• Team Management
• Sourcing
• Direct Sales
• Screening
• Interviews
• Human Resources
• Recruiting
• Talent Acquisition
• Networking
• Business Development
• Quality Assurance
• Temporary Placement
• Testing
• Employee Engagement
• Management
• Crm
• Mis
• Sales
• Vendor Management
• Management Information Systems (Mis)
• Customer Relationship Management (Crm)
• Interviewing