Flora Bidaud
Change Management Advisor @Intelcom | Dragonfly
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WORK HISTORY
Change Management Advisor @Intelcom | Dragonfly
Montréal, CA
Lead development and implementation of change management strategies and frameworks across multiple projects• Stakeholder engagement and needs analysis to build strong relationships and tailor change solutions• Collaboration with PMO and Project Managers to integrate change strategies throughout project lifecycle• Communication planning and execution to ensure stakeholder alignment and adoption of new processes• Training program development and collaboration with specialists to support organizational transitions• Change impact assessments, risk analysis, and progress monitoring against project objectives• Continuous improvement through feedback collection and lessons learned documentation
SKILLS
ABOUT FLORA BIDAUD
NOTABLE ACHIEVEMENTS Mobile Application Adoption - Intelcom | Dragonfly Facilitated change management initiatives for drivers across 117 stations throughout Canada, including training programs, personalized support, and progressive communication strategy to minimize change resistance and maximize user engagement. ATS Implementation – St-Denis Thompson Led the configuration of the applicant tracking system to align with internal processes. Successfully integrated the platform with existing tools, customized dashboards, managed data migration, and created a comprehensive user guide. Rollout and Adoption of Workleap Officevibe – Moment Factory Led a situational analysis and developed a strategic implementation plan. Drove a proactive change management approach to build team confidence in the engagement platform and ensure strong, lasting adoption.
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