Flora Merryfield

About Flora Merryfield

As the Enterprise Solutions Engineer and Implementation Manager, I work with enterprise-level clients and franchises, training their teams, ensuring clear communication, and acting as a liaison between clients and our product team. In my previous role as an Account Executive specializing in SaaS products, I excelled at conducting deep discovery sessions to uncover clients\' pain points and tailor solutions to meet their needs. I built strong client relationships through active listening and insightful questioning, resulting in successful partnerships and business growth.In my previous roles, I have developed the sales process, including product email marketing. I provided strategic consultation on sales approaches and CRM tools, and contributed to product enhancements. I successfully closed deals with businesses of all sizes by understanding their needs and demonstrating the value of our solutions. I managed end-to-end sales cycles, led technical implementations, and exceeded targets while mentoring team members and fostering long-term partnerships. My experience has equipped me to deliver innovative solutions that drive revenue, enhance functionality, and strengthen client engagement.

Experience

1. Enterprise & Franchise Solutions Engineer and Implementation Manager

   Workiz

   Dec 2024 — Present · San Diego, CA, US

Education

• Iowa State University

  Political Science and Criminal Justice

• Middle Tennessee State University (MTSU)

  Bachelor's degree, Tourism and Hospitality Management and Business