Sam Flood

About Sam Flood

I am a strategic leader with extensive experience in project and people management and a demonstrated ability to build operational infrastructure; enable prioritization of work to people; and drive step-change innovation through goal alignment and execution planning to deliver on immediate and long-term goals and objectives.I have:• Over a decade of years Technical Delivery and Operations Management experience, leading teams of up to 30, including both onshore and offshore resources, in Operations, Project Delivery and Quality Assurance leadership roles• Over a decade of People Management experience with up to 10 direct reports (incl managing managers).• Proven ability to lead high-volume, high-visibility software development and operational projects from initial conception through development, testing and deployment, to completion with high quality.• Experience in large-scale process management and change implementation.• Expertise in enterprise-cyber risk and information security management and implementation of information security frameworks, controls, and compliance measurement - including ISO27001 and SOC2• Deep understanding of cloud provider services, cloud FinOps/cost management, and high-level hosting architectural decision making including both Azure and AWS. • Knowledge of wide range of common software systems, including MS Office (including VB Macros and pivot tables), Windows, Linux, MacOS, SSMS, VMWare, Microsoft Test Manager, Microsoft Team Foundation Server, SoapUI, iOS, Visio.• Comprehensive understanding of various systems for data management and analytics, including MSSQL Studio/Oracle SQL Developer, Tableau, PowerBI, Microsoft VBA. Corollary understanding of database hierarchy and relationships.• Certified SAFe (Scaled Agile Framework for enterprise) Professional 2015• Certified AgilePM Foundations 2020

Experience

1. Director Cloud Platform and Product Engineering

   Oliver Wyman

   May 2020 — Present · Minneapolis, MN, US

   Lead a group of globally distributed cloud platform, software, and data engineering teams representing up to 30 direct and indirect reports, responsible for providing cloud hosting services, administrative operations, software solution support, product solution development, and business relationship management. Drive strategic goal alignment and execution, including communication with C-Suite executives• Platform Hosting Solutions Build roadmap and strategy for cloud (AWS/Azure) based hosting services, providing Oliver Wyman Digital clients with performant, secure, and scalable solutions that enable >$100 mm annual revenue for the firm Overhauled business model, June 2020 from ground up, moving from legacy model to modern and sustainable model based in cloud services Increased market penetration of platform 11%(June-Dec 2020) Oversaw migration of all services from EoL physical infrastructure to fully cloud based services, completing project with an overrun of 4% on a 24 month program Manage annual budget of ~$4.5m USD to net-zero operating income/cost.• Sustaining Engineering Lead technical teams on 30+ contracted accounts with positive net annually recurring revenue of 9.5 million+. Increased net profit 10-30%(per account) 2022. Ensure high billable utilization across team.(For CY 2020 and 2021,>65% billable utilization attained) Identify process improvement opportunities and gaps and work with team leads to fill those gaps and mature delivery platform• Business Relationship Management Guide team in contract and RFP development in pipeline of potential support agreements Manage service escalations as required Build service marketing collateral Growth of recurring revenue from 6.5m USD 2020 to 9.5m USD 2022. Additional one-off revenue increase from 50k 2020 to 500k in 2021

Education

• Lawrence University

  Bachelor of Arts (B.A.), English and Theatre Arts

  2007 — 2011

Skills

• Microsoft Tfs
• Software Quality Management
• Project Planning
• Agile Methodologies
• Soapui
• Management
• Multiple Project Coordination
• Meaningful Use
• Time Management
• Quality Assurance
• Business Process Improvement
• Visual Studio
• Program Management
• Software Project Management
• Microsoft Sql Server
• Tfs
• Microsoft Test Manager
• Analytic Reporting
• Epic Systems
• Process Improvement