Flo Carmody
Solving interesting problems | Driving impactful B2B digital experiences
- Role
- Ux Researcher at Comcast Business
- Location
- Philadelphia, PA, US
- LinkedIn followers
- 500 followers
About Flo Carmody
As a UX Researcher, I lead and manage B2B research studies to understand the needs…
Experience
Ux Researcher
Feb 2023 — Present
Lead multi-phase, mixed methods discovery study including customer, prospect, and stakeholder research, creating research artifacts such as user personas and journey maps to inform upcoming UXR strategy- Led enterprise-level B2B research studies with participation from individuals across diverse divisions and industries, including usability testing and validation studies- Facilitated qualitative research sessions, including in-depth discovery interviews and focus groups to explore user behaviors, pain points, and needs- Conducted quantitative research studies to complement concurrent qualitative research alongside the market research team
Education
Temple University
Bachelor of Science (B.S.)
CareerFoundry
Certification, User Experience Design
2020 — 2021
Community College of Philadelphia
Biology, General
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