Flo de Guzman

Customer Operations Lead @Indigo

Calgary, AB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2025 — Present

Customer Operations Lead @Indigo

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EDUCATION

N/A

The University of Winnipeg

English, Theatre, Psychology

N/A

Daniel McIntyre Collegiate Institute

High School Diploma

SKILLS

Time ManagementBankingTeam LeadershipCreditSalesMarketingTrainingCustomer ServiceRelationship ManagementCall CentersEmployee EngagementCoachingLeadershipBudgetsCrmRetail BankingTeam BuildingManagementLeadership DevelopmentEmcee

ABOUT FLO DE GUZMAN

Understanding cultures and our differences help us to relate better to one another, to build a stronger team, a more engaged environment and maintain loyalty in our employees. Working with different cultures and ages for different organizations has provided me with the opportunity to lead over 150 team members to become future leaders and successful professionals. I mentor staff and relate to clients by listening to their wants, needs and desires for the future, then I find a way to help them to see how their actions can propel them to be and do their very best at any and all situations.If you are looking for an award winning, charismatic mentor and leader, and are searching for ways to increase team engagement by understanding your diverse team, then let\'s connect!

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