Flo Cassar

Consultant @London Health Sciences Centre (LHSC)

London, ON, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jan 2014 — Present

Consultant @London Health Sciences Centre (LHSC)

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Leading transformational health care initiatives in the London and Ontario Health region. Collaborating with system partners to provide our community with virtual urgent care, ambulatory surgical care and Musculoskeletal Rapid Access Clinics.

EDUCATION

2001 — 2003

York University

Change Leadership + Strategic Alliances

2011 — 2012

PMI Institute

Project Management

2014 — 2015

Health Quality Ontario

Advanced Leadership Program

1996 — 2000

Fanshawe College

Business Administration and Management

2012 — 2012

Canadian Securities Institute

Investment Funds of Canada

SKILLS

Business TransformationFinancial ServicesStrategyCall CentersCustomer ServiceManagementProject ManagementTime ManagementSales ManagementBusiness Process ImprovementTeam BuildingNew Business DevelopmentWorkforce ManagementSalesSoftware DocumentationCustomer ExperienceMentoringCrmTeam ManagementTeam LeadershipLeadership DevelopmentStrategic PlanningBusiness DevelopmentBusiness PlanningIntegrationCoachingContact CentersPerformance ManagementBusiness AnalysisComplianceBankingManagement ConsultingVendor ManagementRetail BankingExecutive ManagementRecruitingCustomer SatisfactionOutsourcingMergers & AcquisitionsNegotiation

ABOUT FLO CASSAR

Cassar Management Consulting Services: Organizational excellence, people development and program management * Senior Leader with extensive and progressive management experience in strategic, cross-functional initiatives, business development and change management * Proven ability to consistently achieve business results in diverse environments * Well-developed and respected people leadership skills which spans 14 management teams and 200+ employees with the second highest employee and customer satisfaction

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Flo Cassar — Consultant at London Health Sciences Centre (LHSC) in London, ON, CA | Unifers