Phillip Jones
Sales Engineer
- Role
- Pre-sales Infrastructure Architect at Philips
- Location
- Wilmington, NC, US
- LinkedIn followers
- 500 followers
About Phillip Jones
Dynamic and technically proficient Sales Engineer with 20+ years of experience blending pre-sales engineering, solution design, and technical consulting across healthcare, IT infrastructure, and aviation sectors. Proven expertise in delivering tailored client solutions, leading complex implementations, and supporting enterprise sales teams to close multi-million-dollar deals. Strong background in network design, healthcare IT, clinical workflow enablement, and cross-functional collaboration with sales, marketing, and operations. Military-tested leader, commercial pilot, and results-oriented communicator with a strong foundation in infrastructure architecture, systems integration, and client engagement.
Experience
Pre-sales Infrastructure Architect
Jan 2023 — Present
A knowledge expert of the monitoring ecosystem, who supports the Connected Care Account Managers (CCAM) in driving overall business and deal support by providing technical expertise on hospital patient management operating systems across all Zone accounts.• Participates in defining and controlling of the implementation of the M20 process, including the development of the SSOW and VAS Scope of work.• Collaborating with the CCAMs, the IA informs and recommends to customers the latest platform innovations developed and the associated configurations, upgrades of the installed base and positioning of transformative technologies.• Assists CCAMs with customer presentations specifically focused on the technical components of the value proposition. For Philips Install Base accounts, this should include a current state and future state slides.• Understand and address competitive positioning and marketing strategy of ecosystem and supports where needed in identification of the RFP strategy and quotation• Supports the CCAMs and Connected Care District Sales Mangers (CC DSMs) in achievement of business goals including balanced selling, AOP attainment, and business plan development (Score Cards) and forecasting.• Partners with Sales Support providing input on Sales tools, quoting/pricing issues and competitive threats which enable both Sales Support and Marketing to best support the Specialists and provide input to the Business Unit.• Monitor competition and changes in the industry and provides effective feedback to the Sales and marketing organizations that include suggestions for expanding product offerings.• Drives continuous improvements via Lean methodology.
Education
Strayer University
Bachelor's Degree, Information Technology
2003 — 2006
Eastern Wayne High
High School, General Studies
Embry-Riddle Aeronautical University
Master’s Degree, Aeronautical Science
2016 — 2020
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