Flaviano Dangelo
Director International Omnichannel Customer Engagement @Recordati
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WORK HISTORY
Director International Omnichannel Customer Engagement @Recordati
Milano, IT
Driving strategic change and innovation across global markets. Redefining how we connect with healthcare professionals, patients, and partners through data-driven insights, advanced digital ecosystems, and generative AI–powered solutions that elevate engagement and accelerate digital transformation.
EDUCATION
Sapienza Università di Roma
Master's degree, Marketing and Communication
SKILLS
ABOUT FLAVIANO DANGELO
Responsible for establishing the long-term vision, strategies, and solutions for enhancing the channels of engagement and experience of customers, patients, and healthcare professionals through innovative services, digital technologies, and data platforms.Senior digital leader with 15+ years of experience, I help to enhance the customers\' experience across digital channels, through a solid definition of Brand Strategy and Digital Activation. Building, planning, and implementing the overall digital strategy, tactical plans, and KPIs for selected Brands in accordance with other departments and stakeholders.Passionate about innovation and technology, especially in bringing data and creativity together to develop great digital experiences that drive business growth.
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