Flaviana Monteiro
Sales & Marketing Strategist | Communications | Customer Engagement | Project Management | Brand Messaging & Customer Growth
- Role
- Customer Success Manager at SAP
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Flaviana Monteiro
Prior to joining SAP, I designed and developed training programs and communication strategies for Volkswagen Group, Citibank, and Itaú Bank, delivering sales and marketing enablement to over people across 27 states. At SAP, I’ve worked across multiple industries, collaborating with diverse teams to create and position value through technology—leading integrated marketing strategies, developing customer-centric content, and executing high-impact campaigns that drive adoption and business growth.On a personal note, I’ve lived in Miami since 2018 with my husband Leandro, after pursuing my MBA abroad. I enjoy spending time with family and friends, love Brazilian barbecue on Sundays, and am passionate about sports—especially CrossFit.
Experience
Customer Success Manager
Dec 2025 — Present · Miami, FL, US
Education
FAAP - Fundação Armando Alvares Penteado
Marketing
FIA - Fundação Instituto de Administração
Educação Corporativa, Gestão do Conhecimento e Aprendizagem Organizacional,
2015 — 2015
Centro Universitário Fundação Santo André
Business
St. Thomas University
Master of Business Administration - MBA, Business Administration
2019 — 2020
ESPM
Comunicação Empresarial
2012 — 2012
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