Kyle Flanagan
Program and Product Management Leader Specializing in SaaS and E-Commerce
- Role
- Lead Program Manager at SimplePractice
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Kyle Flanagan
Program and product management leader with 15+ years of experience in high-growth SaaS and e-commerce environments, specialize in driving large-scale, cross-functional programs that drive significant revenue growth, optimize operations, go-to-market with innovative technology products. I have a proven track record of leading teams through technology and organizational changes within travel, retail, healthcare, logistics, and enterprise marketing.
Experience
Lead Program Manager
Sep 2023 — Present
Delivered the company’s first major AI initiative, Note Taker (NT). The program surpassed EOY subscription goals by 168% within two months of launch, becoming one of the most successful product launches in company history.• Drove the Payment Methods Expansion program, launching Tap to Pay (TTP) and Link (Stripe\'s payment product). TTP increased card transaction margins by a significant percentage, generating incremental Annual Recurring Revenue (ARR) boost.• Authored the strategy and directed the multi-phased insurance payer clearinghouse diversification objective, shifting the majority of SimplePractice customers to a new clearinghouse, resulting in increased savings in COGS for 2024 and 2025.• Scaled the Managed Billing program, a new back-office service that achieved sustained growth of double-digit customer onboardings per week, leading to increased ARR in 2024 and 2025.• Orchestrated the time-sensitive migration of the company\'s Telehealth video provider to AWS, ensuring zero interruption for practices.
Education
Texas Tech University
Bachelor’s Degree, Advertising
Skills
- Copywriting
- Public Relations
- Marketing
- Advertising
- Online Advertising
- Collateral
- Blogging
- Social Media
- Social Media Marketing
- Marketing Communications
- SEO
- Marketing Strategy
- Media Relations
- Email Marketing
- Strategic Planning
- Digital Marketing
- Public Speaking
- Event Planning
- Internal Communications
- Global Business Development
- Social Media Blogging
- Account Management
- Sales Presentations
- Hubspot
- Google Analytics
- Social Networking
- Web Design
- New Business Development
- Lead Generation
- Press Releases
- Strategic Communications
- Online Marketing
- Content Strategy
- Project Management
- Crm
- Leadership
- Management
- Business Development
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