Frances Kibbe
Senior Engagement Manager, Qualtrics
- Role
- Senior Engagement Manager, Xm Discover at Qualtrics
- Location
- Fairfax, CA, US
- LinkedIn followers
- 500 followers
About Frances Kibbe
Experienced Engagement and Customer Relationship Manager with a demonstrated history of success in the software industry, most specifically SaaS and big data driven analytics of structured and unstructured data utilizing Artificial Intelligence (AI) and Machine Learning (ML) driven Natural Language Processing (NLP). Strong professional skilled in Customer Experience Management (CEM/CXM), Voice of the Customer (VOC), Customer Satisfaction, Value-Driven Engagement, Team Building, Market Research, Account Management, and Account Renewals, Upsells and Cross Sells.
Experience
Senior Engagement Manager, Xm Discover
Oct 2021 — Present · San Francisco, CA, US
Education
University of California, Berkeley
B.A.
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