Ford Hook

About Ford Hook

Resourceful Project Manager skilled as a liaison between business and technical areas to…

Experience

1. Information Technology Project Manager i

   Central Health

   Feb 2020 — Present

   Develop and manage a detailed project plan, including schedule, project activities, assignments, resources, and achievement milestones - Coordinate and manage project kickoffs, ensuring that all appropriate customer and technical resources are involved and understand the project\'s roles and responsibilities - Identify resource needs and track/maintain a resource plan - Manage relationships with project stakeholders, including internal and external clients and vendors, keeping them informed of progress and issues in order to manage expectations on all project requirements and deliverables - Utilize PMO standards, processes, and tools to create project documentation and track project metrics - Develop, maintain, and improve the design of project management policies and procedures - Collaborate with customers, team members, and vendors to create and maintain project documents - Analyze lessons learned and share with other PMO team members, managers, technical teams, and customers - Review contract conditions; ensure compliance with all contract terms - Act as the point of contact for all internal and external project communication and documentation from the time of project handoff from the Business Analyst through project close-out - Manage all resource/expenditures based on project budget throughout the project lifecycle and communicate any issues impacting profitability - Manage or facilitate the testing and training of new applications, systems, and/or infrastructure - Manage changes to the project scope, project schedule, and project costs using PMO change management processes - Identify, manage, and mitigate risks, action items, issues, and resolutions related to ongoing projects - Manage the transition to operational and support teams and ensure successful hand-off to appropriate departments for ongoing support post-implementation - Perform project reviews to assess the health of a project and identify any issues or gaps

Skills

• Technical Support
• Professional Audio
• Entertainment
• Music Production
• Project Management
• Digital Signage
• Troubleshooting
• Audio Editing
• Customer Service
• Management
• Av Systems
• Microsoft Office
• Computer Hardware
• Video Conferencing