Firoz Tyagi

About Firoz Tyagi

I specialize in Presales and Consulting for Audio Visual, Unified Communications, and…

Experience

1. Presales Specialist

   HCLTech

   May 2021 — Present

   I specialize in delivering end-to-end solutions in Audio Visual, UCC and Digital Workplace technologies. My core expertise spans UC platforms, Meeting rooms, AV systems, Enterprise voice-telephony, Events, Managed Services, IoT, building automation, and DCIM. My current Roles & Responsibilities Includes:Pre-Sales Management:o Responding to global RFPs, RFIs, and RFQs, Proactive Opportunitieso Analyze customer requirements and propose cost-effective, feasible solutionso Develop and present technical solution strategies to C-level executivesBusiness Development:o Identify and develop new business opportunitieso Conduct capability presentations and solution walkthroughs for prospectso Build and nurture strategic relationships with key stakeholders to drive pipeline growthProduct Management:o Contribute to product and service roadmap definitiono Feature prioritizationo Collaborate to define go-to-market strategies, pricing models, and service packagingStrategic Consulting & Customer Engagement:o Provide strategic technical advice, aligning solutions with customer business objectiveso Lead discussions to gather detailed requirements and recommend optimal solutionso Secure customer approval by demonstrating cost savings and operational improvementsSolution Design:o Crafting tailored solutions to meet client requirementso Evaluate the feasibility of projects to ensure successful implementationOEM & Partner Collaboration:o Work closely with leading OEMs to lock the dealo Collaborate with global partners to create value-added proposalso Leading negotiations and building a compelling business case for clients to secure better discounting deals, highlighting value propositions and long-term business potential to OEM’s and PartnersDocumentation & POC:o Prepare technical documentation, Resource Sizing, Proposal Deck, Scope of Work – SOW, BOQs/BOMs etc.o Conduct POCs and demonstrations to showcase solution capabilities.

Education

• Jamia Millia Islamia

  Master of Business Administration - MBA

• Jamia Millia Islamia

  Diploma, Computer Engineering

  2009 — 2012

• Jamia Millia Islamia

  Certificate in French, French Studies

• Meerut College, Meerut

  Bachelor of Laws - LLB, Law

• G.T.B Meerut

  Matriculation, Science, Maths, English

  2008 — 2009

• Jamia Millia Islamia

  BE - Bachelor of Engineering, Computer Engineering

  2013 — 2016

Skills

• Technical Support
• Telepresence
• Polycom Video Conferencing
• Crestron
• Wan
• Video
• C
• Project Coordination
• Av Systems
• Windows
• Troubleshooting
• Voip
• Polycom Videoconferencing
• Av Programming
• H323
• Session Initiation Protocol (Sip)
• Vc Management
• Av Integration
• Video Conferencing
• Solution Selling
• Business Planning
• Webex
• Cisco Networking
• Project Management
• Extron
• Customer Escalation Management
• Bose
• Kramer
• Av Presales
• Polycom Rprm
• Collaboration
• Amx
• Cisco Systems Products
• Lan
• Operating Systems
• Networking
• Generating Revenue
• Cisco Telepresence
• Team Leadership
• Presales