Firoz George
Business Operations at Craftwork
- Role
- Business Operations at Craftwork
- Location
- Charlotte, NC, US
- LinkedIn followers
- 500 followers
About Firoz George
I scale startups by making their operations efficient, profitable, and tech-enabled. If you’re passionate about building businesses, let’s connect!
Experience
Business Operations
Jan 2024 — Present · Charlotte, NC, US
First Ops Hire | Grew Yearly Revenue $800K → $3M | Driving Scale & ProfitabilitySeries A Startup (YC S23)Systems Building:Established processes across purchasing, inventory, fleet, and vendor management. Led development of a standardized crew model that cut rework 84% YoY in Q4 2025 (first full Q of implementation) and made our expansion to Raleigh possible with consistent quality and reduced HQ dependency.P&L Management: Track COGS and gross margin, hold weekly project performance reviews with the COO, and support vendor negotiations to optimize unit economics. Efforts resulted in our first profitable year in flagship Charlotte market.Software Enablement:Work with Product and Engineering to identify operational gaps and define business requirements. Has resulted in software that improves reporting, painter efficiency, and overall execution.
Education
University of North Carolina at Chapel Hill
Bachelor's degree
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