Firdose Kamal
Operations Executive | [Podcast & Digital Audio Advertising] at NBM
- Role
- Customer Success Manager at Next Audio
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Firdose Kamal
Specialties: Google AdWords, MSN ADCenter, DFA and DFP
Experience
Customer Success Manager
Jan 2022 — Present · Bangalore Urban, IN
Customer Success Manager - Programmatic Audio Ad Specialist.· Develop and manage client portfolios.· Sustain business growth and profitability by maximizing value.· Analyse customer data to improve customer experience.· Hold product demonstrations for customers.· Improve onboarding processes.· Evaluate and improve tutorials and other communication infrastructure.· Mediate between clients and the organization.· Handle and resolve customer requests and complaints.
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