Fiorella Sparks
Management
- Role
- Customer Success Specialist at UDT
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
Experience
Customer Success Specialist
Apr 2025 — Present · US
Manage service transactions, asset tracking, and order workflows with accurate, timely system updates. • Ensure effective communication and coordination with Shipping, Warehouse, and Accounting teams to maintain reliable tracking using OMS and ATMS. • Maintain detailed records to support compliance, audits, and internal reporting. • Identify and escalate tracking discrepancies to enhance accuracy and client visibility. • Support fulfillment timelines by monitoring task completion and documenting service activity.
Education
Universidad Ricardo Palma
Titulado, Global Business Administration
2008 — 2012
Universidad Peruana de Ciencias Aplicadas
Specialized Program in Supply Chain Management
2020 — 2020
Universidad de Piura
Corporate Finance , Finanzas, general
2016 — 2016
CENTRUM PUCP
Analysis of Financial Statements and Cash Flow, Contabilidad y finanzas
2015 — 2015
Pacífico Business School
Specialization Program in Strategic Marketing Management
2021 — 2021
ADEX Global Learning
Logistics and Imports, Negocios internacionales/Comercio internacional
2013 — 2013
University of Central Florida
Master of Business Administration - MBA
Universidad del Pacífico (PE)
Banking Specialization Program
2014 — 2014
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